Contact Us
Whatever your question or need, LONCOTEK's professional team is here to help and looks forward to working with you.
Here to Serve You Anytime
Whatever your question or need, our team is committed to serving you.
Office Address
4/F, Building 5, GBA Innovation Port
Nansha District, Guangzhou, China
Phone
WhatsApp: +86 13928204091
HK Office: +852 92068517
Business: sales@loncotek.com
Careers: hr@loncotek.com
Working Hours
Mon–Fri: 08:30 – 18:00
Sat: 09:00 – 12:00
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Get in Touch with Us Anytime!
Reach us on WhatsApp for a fast response from our team.
Frequently Asked Questions
Here are the questions clients ask most often. If you can't find the answer you need, please reach out to us.
LONCOTEK's network covers 15 countries and regions worldwide, with branches in Southeast Asia, the Middle East and Europe. Wherever your project is located, we can provide professional localized service.
It depends on scale and complexity. Consulting projects typically take 2–4 weeks, medium engineering projects 3–6 months, and large integrated projects 6–18 months. We provide a detailed schedule during the solution phase.
We have a comprehensive quality management system (ISO 9001 certified). From raw material procurement to construction acceptance, every stage follows strict quality control standards, with third-party inspection to ensure quality meets or exceeds industry standards.
Yes. We provide comprehensive after-sales support including equipment commissioning, staff training, regular inspections and remote technical support. The standard warranty is 2 years, and long-term maintenance contracts are available on request.
You can submit your requirements through the contact form, or call our service hotline directly. Our team will reach out within 24 hours and provide a customized quote after understanding your needs in detail.
Absolutely. Customization is one of our core strengths. Our technical team designs the most suitable solution based on your specific needs, budget and timeline.